terms & conditions
Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand our privacy policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
Modern living collects and uses your personal information to give you superior customer service and to provide you with access to our wide range of products. In addition at your own discretion, your personal information can be used to keep you up to date on the latest product announcements, special offers, and other information we think you would like to hear about.
How we protect your personal information
We safeguard the security of the data you send us with physical, electronic, and managerial procedures. We use a 256bit ssl in order to ensure your privacy and protect you from outside threats. We urge you to take every precaution to protect your personal data when you are on the internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. To make purchases we use a secure gateway through moneris solutions which uses single point of contact for visa, mastercard, and discover payment. This protects the confidentiality of your personal and credit card information while it is transmitted over the internet.
Communications from modern living to you
We may contact you by e-mail to respond to customer service questions you have submitted, to address a problem affecting your use of the site, or to send you a confirmation message upon completion of the account registration process.
Access to your personal information
You always have access to the information you have provided to us. You can review and update your profile at anytime by logging in your account on our website.
Sales & tax/pricing
All product prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes. Separate charges for shipping and handling and taxes will be shown on the order confirmation for each order. Customers shall be responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the order. Modern living is located in ontario, canada and charges no sales tax on any orders shipped to the united states of america. You are expected to comply with your state's current laws regarding purchases over the internet. Prices may be changed at any time without further notice. We reserve the right to change our products’ prices at any time without further notice.
Changes to terms and conditions and to the site
Modern living reserves the right to modify or change the terms of use of this site with or without notification.
User warranties
In placing an order, you warrant that you are over 18 years of age, that you are providing accurate, true, and complete information, and that you have the authority to place the order.
Termination
We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.
Terms are applied for specific materials as below:
Wood: wood furniture will have natural variation in grain and color as well as inherent characteristics such as mineral streaks, pitch pockets, striping, and insect markings. These are not considered quality defects. Slight variations in appearance may result from normal expansion and contraction of wood as it responds to climatic changes in the home.
Glass: minor scratches, small air bubbles, surface waviness, or lightly pitted areas occur naturally during glass manufacturing. These are not considered quality defects.
Fabric: natural variations occur during fabric manufacturing. They are not considered quality defects.
Leather: leather has natural wrinkles, marks, and scars. Variations in color and texture are genuine and natural features of leather.
Marble: natural stone is a product of nature and hence variation in color, pattern, texture, and thickness are inherent over and above the specifications. Due to limitations in photography and on-screen reproduction, actual products and photographs may differ. Photographs and samples are only intended to represent the general characteristics of color and texture of the natural product. The marble tables we carry are polished and sealed, however the sealer does wear down over time depending on how often the table is used. Customers may choose to reseal to prolong the lifespan of the surface.
If you have any questions about our terms and conditions, feel free to email us.