warranty coverage

At Modern Living, we want to ensure our customers feel protected when choosing our products. We want to provide a warranty that provides a peace of mind. Our rigorous quality control protocols ensures that every product meets our strict standards of craftsmanship and premium materials.

This warranty covers manufacturing defects. This warranty starts from the date of delivery and is entitled for one year. Warranty is based on normal household use from date of purchase. This includes any soft parts and workmanship-related failures. Examples of failures covered in the 1-year warranty are threading, piping, buttons, rubber components, and parts with glue as adhesive that come loose from residential, non-commercial usage. 

This warranty applies only under standard household conditions for use and does not cover defects caused as a result of deliberate damage, abuse, personal alterations, accidents, and direct exposure to sunlight or heat.

This warranty will not cover marble, paint, leather, fabric, fiber glass, foams, plywood, veneers, and coating materials. Our products, that are not explicitly specified suitable for outdoor use, are not covered for damage or defect from outdoor use. Any problem that is caused by other abuse, misuse or an act of natural disasters (for instance flood, earthquake, and so on) is neither covered. Consequential and incidental damages are not recoverable under this warranty. Coverage is terminated if you sell or otherwise transfer the item(s) to the third party.

For prompt assistance or to file a warranty claim, please contact our customer service team. In order to be eligible for service under this warranty, you must complete the claim process. It will include a full documentation of the claim through pictures and/or videos as evidence to support the claim. Modern Living is dedicated to resolving any issues swiftly and ensures satisfaction with our products.